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Netcup Difficulty: Beginner

netcup snapshots & the Server Control Panel (SCP)

Use the netcup Server Control Panel & snapshots properly: a safety net before risky changes – and why it's no substitute for a real backup.

· 5 min read ·Duration: approx. 15 minutes
Table of contents

Before you do something risky on the server – a big update, a delicate config change – you want a point you can return to in minutes. That’s exactly what netcup snapshots are for. This tutorial shows you the Server Control Panel (SCP) and how to use snapshots properly – and where their limit lies.

What are we building?

You get to know the netcup Server Control Panel (SCP) – the web interface to your server – and create a snapshot there: a complete image of your server disk, to which you return in a few minutes if a mishap happens. By the end you know when a snapshot is your rescue – and why it’s still no substitute for a real backup.

Prerequisites

  • A netcup server, e.g. your first VPS.
  • Your SCP credentials – they are in the netcup welcome email and are different from your SSH login.
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Step by step

Step 1: Log into the SCP and find the server

Open servercontrolpanel.de and log in with your SCP credentials. You land in the server list; a click on your server opens the overview with product, status and hardware. At the top you see the tabs through which you control everything – snapshots are under “Media”.

The server overview in the netcup SCP with the tabs; snapshots are under “Media”
The server overview in the SCP – the tabs lead to all functions

Different login than SSH

The SCP has its own credentials (customer number + SCP password), independent of your SSH access. Keep them in your password manager – via the SCP you can reach the server even when SSH is stuck (e.g. via the VNC console under “Display”).

Step 2: Create a snapshot

Go to Media → Snapshots. Under Create snapshot you fill in:

  • Name: name it after the why, not the date alone – e.g. before-update-2026-07. That way you later know what it was for.
  • Description: one sentence of context (optional, but helpful).
  • Disk: usually vda (your system disk).
  • Type: here lies the most important decision – see below.

The snapshot form in the SCP with name, description, disk and type
\"Create snapshot\" – give a name after the purpose, choose the type deliberately

Offline or online snapshot?

  • Offline snapshot: the server is briefly shut down for the capture. This guarantees a consistent state – the right choice when databases are running, and when you can afford the brief downtime.
  • Online snapshot: capture while running, without downtime. Convenient, but with active writes (e.g. a database mid-write) the image can be inconsistent.

A click on Create starts the process; depending on the amount of data it takes a few minutes. It runs in the background – the creation date and type then appear in the list above once it’s done. Best schedule the brief downtime of an offline snapshot for a quiet time; after that your return point is set and you can tackle the planned change.

Only one snapshot slot

A VPS usually has one snapshot slot. If you create a new one, it overwrites the previous one. A snapshot is thus a single restore point, not a history – for multiple version states you need real backups (see section “Maintenance & backups”).

Step 3: Restore a snapshot

If something went wrong, you find the snapshot in the list under Snapshots; in the Actions column there’s Restore.

Restoring overwrites everything

A restore resets the disk completely to the snapshot state. Everything that has happened since is lost – new data, changes, uploads. Use this only deliberately in an emergency, not as a “quick undo”.

Step 4: The other safety lines in the SCP

The SCP has more than snapshots – good to know for an emergency:

  • Display (VNC console): direct screen access to the server, even when SSH refuses – the safety line from the SSH tutorial.
  • Rescue system: boots the server into an emergency Linux to repair a broken installation.
  • Media → Images / DVD drive: install a different operating system.

When things go wrong

The new snapshot overwrote the old one. That’s expected behavior – a VPS only has one snapshot slot. If you want to keep a particular state, restore it or back up the data separately before you create a new snapshot.

After an online snapshot restore, the database is corrupted. An online snapshot may catch a running write mid-way. For servers with a database, take an offline snapshot or create a database dump beforehand.

You can’t get into the SCP. The SCP uses its own credentials (not SSH). They are in the welcome email; a forgotten SCP password you reset in the netcup customer account (CCP).

Maintenance & backups

  • Snapshot ≠ backup – the most important point. A snapshot lives at netcup, under your account, in one slot and is meant as a momentary snapshot. If the account, the data center or your access fails, it’s gone too. It’s a quick safety net, not an off-site backup.
  • Snapshot before every risky action. Before big updates, migrations or delicate config changes: snapshot first, then start. Afterwards you can calmly replace it with the next one.
  • Snapshots age. A months-old snapshot brings you back to a long-outdated state – when in doubt, worse than no snapshot. Renew it specifically before every larger action; a fresh return point is worth more than an old one.
  • For real safety you need both. Complement the snapshot with encrypted off-site backups – how that works is shown in the tutorial on backups with Restic. Rule of thumb: snapshot for the quick return, Restic for “my server is gone”.

Last updated: Jul 19, 2026

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