netcup snapshots & the Server Control Panel (SCP)
Use the netcup Server Control Panel & snapshots properly: a safety net before risky changes – and why it's no substitute for a real backup.
Table of contents
Before you do something risky on the server – a big update, a delicate config change – you want a point you can return to in minutes. That’s exactly what netcup snapshots are for. This tutorial shows you the Server Control Panel (SCP) and how to use snapshots properly – and where their limit lies.
What are we building?
You get to know the netcup Server Control Panel (SCP) – the web interface to your server – and create a snapshot there: a complete image of your server disk, to which you return in a few minutes if a mishap happens. By the end you know when a snapshot is your rescue – and why it’s still no substitute for a real backup.
Prerequisites
- A netcup server, e.g. your first VPS.
- Your SCP credentials – they are in the netcup welcome email and are different from your SSH login.
VPS 1000 G12
4 vCores · 8 GB RAM · 256 GB NVMe
from €10.36/month
All netcup servers include the SCP with its snapshot function.
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(new customers only, no domains)
Step by step
Step 1: Log into the SCP and find the server
Open servercontrolpanel.de and log in with your SCP credentials. You land in the server list; a click on your server opens the overview with product, status and hardware. At the top you see the tabs through which you control everything – snapshots are under “Media”.

Different login than SSH
Step 2: Create a snapshot
Go to Media → Snapshots. Under Create snapshot you fill in:
- Name: name it after the why, not the date alone – e.g.
before-update-2026-07. That way you later know what it was for. - Description: one sentence of context (optional, but helpful).
- Disk: usually
vda(your system disk). - Type: here lies the most important decision – see below.

Offline or online snapshot?
- Offline snapshot: the server is briefly shut down for the capture. This guarantees a consistent state – the right choice when databases are running, and when you can afford the brief downtime.
- Online snapshot: capture while running, without downtime. Convenient, but with active writes (e.g. a database mid-write) the image can be inconsistent.
A click on Create starts the process; depending on the amount of data it takes a few minutes. It runs in the background – the creation date and type then appear in the list above once it’s done. Best schedule the brief downtime of an offline snapshot for a quiet time; after that your return point is set and you can tackle the planned change.
Only one snapshot slot
Step 3: Restore a snapshot
If something went wrong, you find the snapshot in the list under Snapshots; in the Actions column there’s Restore.
Restoring overwrites everything
Step 4: The other safety lines in the SCP
The SCP has more than snapshots – good to know for an emergency:
- Display (VNC console): direct screen access to the server, even when SSH refuses – the safety line from the SSH tutorial.
- Rescue system: boots the server into an emergency Linux to repair a broken installation.
- Media → Images / DVD drive: install a different operating system.
When things go wrong
The new snapshot overwrote the old one. That’s expected behavior – a VPS only has one snapshot slot. If you want to keep a particular state, restore it or back up the data separately before you create a new snapshot.
After an online snapshot restore, the database is corrupted. An online snapshot may catch a running write mid-way. For servers with a database, take an offline snapshot or create a database dump beforehand.
You can’t get into the SCP. The SCP uses its own credentials (not SSH). They are in the welcome email; a forgotten SCP password you reset in the netcup customer account (CCP).
Maintenance & backups
- Snapshot ≠ backup – the most important point. A snapshot lives at netcup, under your account, in one slot and is meant as a momentary snapshot. If the account, the data center or your access fails, it’s gone too. It’s a quick safety net, not an off-site backup.
- Snapshot before every risky action. Before big updates, migrations or delicate config changes: snapshot first, then start. Afterwards you can calmly replace it with the next one.
- Snapshots age. A months-old snapshot brings you back to a long-outdated state – when in doubt, worse than no snapshot. Renew it specifically before every larger action; a fresh return point is worth more than an old one.
- For real safety you need both. Complement the snapshot with encrypted off-site backups – how that works is shown in the tutorial on backups with Restic. Rule of thumb: snapshot for the quick return, Restic for “my server is gone”.
Last updated: Jul 19, 2026
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